TERMS & CONDITIONS

Welcome to Clay By ME, the ultimate destination for skincare. These terms and conditions govern your access to and use of our website, products, and services. By using our website or purchasing our products, you agree to be bound by the terms and conditions outlined below.

 

1. GENERAL CONDITIONS

 

1.1 We reserve the right to modify these terms and conditions at any time without prior notice.

 

1.2 The content on our website is for information purposes only. We do not guarantee the accuracy, completeness, or timeliness of the content.

 

1.3 Our products are for personal use only and are not intended for resale or commercial use unless a wholesale contract is engaged.

 

1.4 We reserve the right to limit the quantity of products purchased by an individual or cancel orders that appear to be placed with fraudulent intent.

 

1.5 Our products are not intended to diagnose, treat, cure, or prevent any disease. If you have a health concern, consult your healthcare provider before using our products.

 

2. PRODUCT AVAILABILITY

 

2.1 Our products are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.

 

2.2 We make every effort to ensure that the information on our website is accurate. However, we cannot guarantee that the product descriptions, images, and pricing are error-free.

 

2.3 We reserve the right to cancel or modify any order that contains a product with an incorrect price.

 

3. SHIPPING

 

3.1 We offer free shipping on orders over $70 (this excludes; all wholesale orders).

 

3.2 Shipping times may vary based on your location and shipping method.

 

3.3 We are not responsible for any lost or damaged items during shipping. If you encounter any shipping issues, please contact us at claybyme.inquiries@gmail.com

 

4. RETURNS AND EXCHANGES

 

4.1 We offer a full refund for any unused and unopened products within 15 days of purchase.

Must provide, receipt, and photo proof.

 

4.2 To initiate a return, please contact us at claybyme.inquiries@gmail.com

 

4.3 We reserve the right to deny any returns that do not meet our return policy guidelines.

 

5. INTELLECTUAL PROPERTY

 

5.1 All content on our website, including images, text, and logos, is the property of Clay By ME and is protected by copyright laws.

 

5.2 You may not use our content without our prior written consent.

 

6. LIMITATION OF LIABILITY

 

6.1 We are not liable for any damages, including but not limited to lost profits or direct, indirect, or consequential damages arising out of or in connection with the use of our website or products.

 

6.2 Our liability is limited to the amount paid for the product.

 

7. GOVERNING LAW

 

7.1 These terms and conditions are governed by and construed in accordance with the laws of Australian Government

 

8. CONTACT INFORMATION

 

8.1 If you have any questions or concerns regarding our terms and conditions, please contact us at claybyme.skincare@gmail.com

 

Thank you for choosing Clay by ME. We hope you enjoy our products and services!